Anywhere, Anytime Access
BENEFITS of WEB Based Services
CENTRALIZED LOAN DATABASE
No more compiling data from all your branches, no e-mailing or overnight
files back and forth, no keying and rekeying data. Subscribe to
MAX Loan Servicing, and you will be able to consolidate everything
into a centralized database in one location and be able to access
those files from any workstation in the world!
CSI provides a networking solution that works with your existing
hardware. We can even load your existing software. This can provide
a total Web access solution for your company.
How do we do it? We host MAX Loan Servicing and all your selected
software and files in our state-of-the-art data center. Your users
simply sign onto our Web site using Microsoft Internet Explorer
and access all of your files. Centralizing your loan database means
you will be able to distribute work over multiple branches. This
enables loans officers in separate offices work on the same loan
in the same day.
And since you are accessing our network, hiring someone to update
your network and workstations with the latest software is a thing
of the past. That's because we do all the updating for you. Everyone
in your company will be using the same software version automatically.
REMOTE COMPUTING FROM ANY PC
Your employees can access all of their files and loans using MAX
Loan Servicing and Microsoft Office programs. Other remote computing
systems restrict you to certain workstations or require you to download
software before you can log in. That's fine if you're at home, but
what if you need to access a loan from a client's home? From the
library? From a coffee house? With MAX Loan Servicing, it doesn't
matter where you are or what PC you're using as long as you're using
Internet Explorer. Employees access their files and loans through
a corporate portal and they are brought to their own secure
virtual desktop.
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DATA PROTECTION
Previously thought of as an extra measure of protection, today's
loan company has to take cyber threats and natural disasters seriously.
Think you've got it covered? Ask around. The computer store variety
of packaged virus protection will prevent some viruses, but it's
the digital equivalent of using an umbrella in a hurricane. And
that sprinkler system above your head would likely render your computers
useless in a fire.
So what is the best way to protect against all unwanted attacks
and disaster? Host your data with CSI where we deploy disaster recovery,
including gas-based fire suppression, generator back ups, and industrial
strength virus scanning software. Since files are housed on our
secure network behind firewall protection, your information receives
network level security (NLS) when you're using MAX Loan Servicing.
Users can access their files--and their files only! And for the
utmost protection, we back up your files daily and house them offsite
in a bank vault for added security.
REDUCE YOUR TECHNOLOGY COSTS
Ever look into the cost of networking your branches yourself? Even
if you have the hefty funds to build it, you still need some high
quality employees to run and maintain it. Why bother when you can
use CSI? CSI provides a networking service that does it all! You
are charged a monthly per loan fee with unlimited access.
And what about the future? Need to hire another computer employee
or consultant? Need to buy and install the new Microsoft Operating
software, or buy or upgrade your Pc's? CSI supplies the OS software
upgrades. The hardware you have now will work great years from now!
SUPPORT
MAX Loan Servicing is a service of CSI. We provide a comprehensive,
full service multi-leveled support. The Network Help Desk is manned
Monday - Friday 8:00am-8:00 PM. A 24-hour manned messaging email
service is available 7-days-a-week including holidays. Phone calls
received when the Help Desk is not manned will be received by an
automated voice response system and an on-call technician will return
the call within 30 minutes.
Application Support is available Monday - Friday 9:00 AM - 6:00
PM.
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NET BRANCHING MADE EASY
Starting a net branch is a great way to quickly grow your business,
but anyone who runs a net branch will tell the government has come
down hard on net branches, making it difficult for them to become
approved FHA lenders. The biggest objection? Keeping those independents
compliant. Well MAX Loan Servicing can help!
Use MAX Loan Servicing and you will be able to grow your net branch
faster than ever. Start new branches overnight--new employees simply
log onto the Web, sign-on and they are ready to work! So get control
of your net branches and pull live reports at any time. You can
check activity on a real-time basis from any computer.
INTERFACES
MAX Loan Servicing seamlessly integrates loan servicing, Microsoft
Word, Microsoft ACCESS database, credit reporting, and FNMA Laser
programs through your own Web portal. CSI anticipates adding origination
to our offerings in the 4th quarter 2002.
CUSTOM CODE
Unlike many other software providers, CSI can modify our loan software
to meet your specific requirements. Many companies have unique requirements
and CSI can meet those requirements in one of two ways. Custom programs
can be written to your specifications. Or you may download the data
from MAX to a Microsoft ACCESS database and generate required reports
and even do ad hoc inquires.
GENERAL OFFICE SOLUTIONS
A monthly subscription service that provides unlimited usage of
Microsoft products, and private file access to a centralized the
company's database, eliminating the need for software maintenance
or hardware upgrades. CSI is a Web-based, software delivery service
that enables companies to securely network their multiple locations
without the use of networking equipment or personnel.
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